33+ Best AI Tools for Customer Service [Free + Paid] UPDATED

Freeday AI

Freeday.ai is a leading digital staffing platform in Europe that enables teams to unleash their full potential by building their own digital workforce. The platform’s name, Freeday, reflects the idea that everyone should be free on Fridays. With Freeday, you can delegate tedious, repetitive tasks to digital employees, and benefit from their extensive expertise in contact center staffing, administrative support, and chat, voice, and email support. By building your own digital workforce, you can tap into your team’s creativity and productivity, resulting in better experiences and increased revenues.

$ Paid

Mechanic For A Chat

Mechanic For A Chat is an online chatbot designed to help car owners diagnose and resolve common vehicle problems. Utilizing advanced natural language processing (NLP) technology, it provides fast and expert assistance 24/7 in a user-friendly and convenient manner. With Mechanic For A Chat, car owners have access to a reliable solution for managing vehicle maintenance and health, allowing them to quickly diagnose and resolve common car issues.

Norby AI

Norby AI is an AI-powered chatbot that offers 24/7 automated customer support. It is designed to help startups, personal brands, and small businesses set up a chatbot on their website with minimal effort or coding experience. Setting up Norby AI involves creating an account, copying and pasting a code snippet onto the website, and adding FAQs or documents to the dashboard. Once this is done, the chatbot is ready to engage with customers, providing reliable and automated support.

Clipy Board

ClipyBoard is a versatile messaging management tool for customer service that empowers users to have full control over their sent messages. With features such as message configuration and collaborative invitations, users have complete control over their customer service messages. Additionally, it can be used for managing micro-influencers and more.

Simple Phones

Simple Phones is an AI-powered answering service that offers 24/7 customer support to businesses. It replaces the need for expensive human resources, ensuring calls are handled professionally and consistently. All calls are answered by a customized AI voice agent which improves over time. The AI agent can be tweaked on an ongoing basis to improve its performance and handling of edge cases.

Persana AI

Persana AI is a sales copilot that helps sales teams analyze and learns from sales data, to identify the best leads and create targeted, highly-effective outreach campaigns. It creates personalized emails on behalf of your company and allows sales teams to maximize new opportunities. With the help of Persana’s advanced engine, sales teams can concentrate their efforts on leads with a higher likelihood of conversion, resulting in a better ROI in less time.

Second Nature AI

SecondNature is an AI-based conversational sales training software that is designed to improve your marketing and sales skills. The platform lets you practice any type of sales conversation to help train you or your teams communication and marketing efforts. Second Nature helps people have better conversations by offering a platform for immersive sales simulations in natural language.

Whelp

Whelp is a customer messaging platform that offers omnichannel support for businesses. With Whelp, you can manage all your customer support channels in one place, providing personalized and fast customer support that results in increased sales. With 24/7 availability, customers can receive support without the need for human interaction.

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YOUS

YOUS uses AI-powered translation technology to facilitate communication between people who speak different languages. The app recognizes speech, translates it, and speaks it in a synthesized voice in the language of the recipient. YOUS offers multilingual support and can make telephone interpreting services 8x cheaper and 30x faster than with human interpreters. The technology allows speakers of different languages to understand each other by converting spoken language from one language to another.